Privacy Policy

JMB Cosline Co. Ltd., (Hereinafter ‘company’) respects your personal information and complies with the “Act on Promotion of Information and Communications Network Utilization and Information Protection”.

Through the privacy policy, the company informs how and for what purpose the information provided by the customer is used and what measures are taken to protect personal information.

If the Privacy Policy is revised, it will be notified through the company's website notice or individual notice.

ο This policy is effective from September 15, 2017.

■ Personal information the company collects

The company collects the following personal information for consultation with customers.

Customers’ inquiries

• - Items to be collected: name, general phone number, mobile phone number, e-mail, consultation details, attachments, etc.
• - Personal information collection source: the company’s website

■ Purpose of collection and use of personal information

The company uses the collected personal information for the following purposes.
Inquiries/answers related to service-related contract fulfillment and service provision

■ Period of retention and use of personal information

After the purpose of collecting and using personal information is achieved, the company destroys personal information without delay. However, if it is necessary to preserve it in accordance with the provisions of the relevant laws, the company keeps the member information for a certain period set by the relevant laws as follows.

Retention items andgrounds for preserving payment records

• - Records on contract or subscription withdrawal (retention period: 3 years)
• - Records on contract or subscription withdrawal, etc. (Retention period: 5 years in accordance with Act on The Consumer Protection Act in Electronic Commerce, etc.)
• - Records on payment and supply of goods (retention period: 5 years in accordance with Act on The Consumer Protection Act in Electronic Commerce, etc.)
• - Records on consumer complaints or dispute handling (Retention period: 3 years in accordance with Act on The Consumer Protection Act in Electronic Commerce, etc)

■ Process and method of destruction of personal information

After the purpose of collecting and using personal information is achieved, the company destroys personal information without delay. The destruction procedure and method are as follows.

• - Process
  The information entered by the customer at the time of membership registration is moved to a separate DB when the purpose is achieved (documents are in a separate filing cabinet), and is scheduled according to the company's policies and information protection reasons according to other related laws (refer to retention and use period) It is destroyed after being stored for a period of time.
  Personal information transferred to a separate DB will not be used for any other purpose other than retention, unless it is required by law.
• - Method
  Personal information stored as electronic files is deleted using technology that cannot reproduce the record.

■ Provision of personal information

The company does not provide customers' personal information to third parties. However, exceptions are made in the following cases.
- If the customer consents in advance
- In the case of a request made by an investigation agency pursuant to the provisions of the Act or in accordance with the procedures and methods stipulated in the Act for the purpose of investigation

■ Consignment of collected personal information

The company entrusts personal information to an external professional company as follows to implement the service.

• - Consignee : 3ANYINC
• - Consignment details : website and system management (hosting / maintenance)

■ Rights and exercise of rights of customers and legal representatives

Customers can view or modify their personal information registered on the company's website at any time, and may request cancellation of membership.
Click 'Change Personal Information' (or 'Edit Member Information', etc.) to view or modify personal information, or click "Delete account" to cancel membership (withdraw consent).
After that, the customer can view personal information or withdraw from membership after verifying their identifications.
Another method is to contact the person in charge of personal information management in writing, by phone or by e-mail.
When a customer requests to correct an error in personal information, the company does not use or provide personal information to others until the correction is completed.
If wrong personal information has already been provided to a third party, the company will notify the third party of the result of correction without delay so that the correction can be made.
When personal information is deleted at the request of the customer, the company shall not view or use personal information for any other purpose, as specified in the "Period of Retention and Use of Personal Information Collected by the Company".

■ Matters concerning the installation, operation, and rejection of the automatic personal information collection program

The company operates 'cookies' that easily store and find customer information. A cookie is a very small text file sent to your browser by the server used to operate the website and is stored on the hard disk of the customer's computer.

The company uses cookies for the following purposes:

• - purpose of use
  Cookies are used by the company to execute targeted marketing or customized services by identifying the frequency and time of visits to the website by members and non-members, the preference and interests of customers, and participation in various events. The decision to install cookies rests with the customer, and by setting options in the web browser, the customer can accept all cookies, check each time a cookie is saved, or refuse to save all cookies.
• - How to refuse cookie settings
  By selecting the option of the web browser the customer is using, the customer can accept all cookies, check each time a cookie is saved, or refuse to save all cookies.
• - Setting
  For Internet Explorer): Click Tools > Internet Options > Privacy at the top of the web browser However, the customer shall be aware that there may be restrictions on the company's service provision if it refuses to install cookies.

■ Customer service related to personal information

In order to protect customers' personal information and handle complaints related to personal information, the company has designated the relevant departments and personal in charge as follows.

• Customer Service Dept.

  Team in charge: Management Team
  Contact number: 002 82 70 8855 4282
  E-mail : kosrock@nate.com

• Person in Charge

  Name: Lee Jae-Yoon
  Contact number : 002 82 70 8855 4282
  E-mail: kosrock@nate.com

If the customer has any inquiries or complaints related to personal information that arise while using the company's services, he/she may contact the team or person in charge specified above. The company promises to respond promptly.

In addition, when reporting or consulting about personal information infringement, the customer can contact the following organizations.

• - Personal Information Dispute Mediation Committee (www.1336.or.kr/1336)
• - Information Protection Mark Authentication Committee (www.eprivacy.or.kr/02-580-0533~4)
• - Supreme Prosecutors Office Internet Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
• - Cyber Terror Response Center in Korean National Policy Agency (www.ctrc.go.kr/02-392-0330)